All of out training sessions are evaluated and we actively encourage feedback from course participants.  Here are just a few comments from staff who have attended our courses:

“…the carers were all extremely pleased with how it went. They all felt it was an invaluable part of the whole weeks course and that they all learnt a lot from you. They also felt that it gave them greater confidence in their own ability to deal with difficult situations and that they gained a better understanding of why some of our clients behave in the way they do.”

“I feel as if a ton of weight has been lifted from my shoulders.  I went back to work after day 2 and felt so much more confident in my role.”

“Brilliant trainer.  I learnt a lot and thoroughly enjoyed the course.”

“Excellent training, very impressed!  Informal, informative and also entertaining!”

“Well worth doing.”

“Very good course design and trainer.”

“Really enjoyed the 3 days and will find the wrist releases and bite release very useful.”

“…everything I need to know was discussed and explained.”

“I really liked how (the trainer) has delivered the 3 days with the core values of roles/responsibilities/duty of care and professionalism of the care worker.  Really enjoyed the training. Thank you.”


We have also had independent evaluation and research based studies conducted with regard to the effects of the training within a number of work settings.


Our current client portfolio includes:

Denbighshire County Council

Conwy County Council

Millenium Care

Royal School for the Deaf Manchester / Seashell Trust

Eden Supported Housing / Eden Enhanced

David Lewis Centre

Calderdale Council

Trafford Council

Kisimul School

Other clients include 2 large NHS trusts, an independent low secure hospital, an NHS CAMHS service, home care agencies, nursing agencies, 2 adult day care services, 2 childrens respite service providers and several large providers of supported living and residential care.

We work with all sizes of organisations from single-person services through to large councils, trusts and independent service providers.