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All of out training sessions are evaluated and we actively encourage feedback from course participants.  Here are just a few comments from staff who have attended our courses:

“…the carers were all extremely pleased with how it went. They all felt it was an invaluable part of the whole weeks course and that they all learnt a lot from you. They also felt that it gave them greater confidence in their own ability to deal with difficult situations and that they gained a better understanding of why some of our clients behave in the way they do.”

“I feel as if a ton of weight has been lifted from my shoulders.  I went back to work after day 2 and felt so much more confident in my role.”

“Brilliant trainer.  I learnt a lot and thoroughly enjoyed the course.”

“Excellent training, very impressed!  Informal, informative and also entertaining!”

“Well worth doing.”

“Very good course design and trainer.”

“Really enjoyed the 3 days and will find the wrist releases and bite release very useful.”

“…everything I need to know was discussed and explained.”

“I really liked how (the trainer) has delivered the 3 days with the core values of roles/responsibilities/duty of care and professionalism of the care worker.  Really enjoyed the training. Thank you.”

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We have also had independent evaluation and research based studies conducted with regard to the effects of the training within a number of work settings.

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Our current client portfolio includes:

Denbighshire County Council

Conwy County Council

Millenium Care

Royal School for the Deaf Manchester / Seashell Trust

Eden Supported Housing / Eden Enhanced

David Lewis Centre

Calderdale Council

Trafford Council

Kisimul School

Other clients include 2 large NHS trusts, an independent low secure hospital, an NHS CAMHS service, home care agencies, nursing agencies, 2 adult day care services, 2 childrens respite service providers and several large providers of supported living and residential care.

We work with all sizes of organisations from single-person services through to large councils, trusts and independent service providers.

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